Pharmaceutical Needs Assessment (PNA) Consultation

What do we want to know?: 

Southend-on-Sea Borough Council is reviewing the services provided by its local pharmacies (also known as community pharmacies, high street chemists) to make sure that these meet the needs of local people and to look at what new services may be required in the future.

Your views, as someone who lives, and uses pharmacy services, within the Southend-on-Sea area are very valuable to us and we thank you for taking the time to complete our survey.

When answering the questions, we would ask that you think about your most recent experiences of using a pharmacy. This questionnaire should take no longer than 15 minutes to complete and is open until Friday 12 May 2017.


To ensure personal information about you is secure, all of your answers will be treated in the strictest confidence and will be stored securely. If you are unsure of any question, then please select the “don’t know” option. If a question is not relevant to you, then please select the “not relevant” option.

Please do not use your experience of using the hospital pharmacy as we are only looking at the local community pharmacies.

Summary Of Results: 

The feedback from this survey was used to inform the refresh of the Southend PNA.

Consultation fieldwork start date27 March 2017
Consultation fieldwork end date12 May 2017
Business Group / SectionFull addressPhoneContactEmailContact numbers
Department of the Chief ExecutiveCivic Centre
01702 215000 Grace